50 Years Of Professional Service
Repairs
Please bring your luggage into us for assessment and repair.
We generally offer a one week turnaround from most personal repairs, including
warranty repairs and airline damage repairs.
Mascot Opening Hours
Monday to Friday
9am - 4pm
Saturday
9am - 2pm
Sunday
Closed
Sussex St Opening Hours (City)
Monday to Friday
9am - 3pm
We are an authorised repairer for
Samsonite, Antler, American Tourister, Victorinox, Lojel, Blackwolf, Tumi, High Sierra and Delsey.
Please note we do not do online or emailed quotes, all quotes are in person and help us provide a better assignment of the damage. This assessment allows for quicker turnaround and faster repairs.
4 Generations of Exceptional
Craftsmanship
Founded in the late 1960s, Custom Luggage has provided the highest standard for repairs in over fifty years. Our specialty skilled tradesmen have brought new life into thousands of suitcases, bags and equipment cases. Our repairmen have honed their skills over decades of practice and implementation.
Repair consultation
Please feel free to call us for information and assistance regarding your luggage
Testimonials
“After our holiday we found our luggage to be absolutely shattered, after only a few days we had it returned to us completely fixed and stronger than ever.
— Mollie G.
“Over many years I have had several pieces of luggage repaired by these lovely gentleman, I’ve trusted them to fix not only my general suitcases but also my leather handbag. You would never know it was ever damaged”
— Gabriel H.
“ Absolutely phenomenal job repairing my Samsonite suitcase, it was the last thing I wanted to worry about after my business trip and they made the experience positively memorable alongside their wonderful customer service.”
— Griffin H.